Make Every Step Towards Care Easier.
Help patients find accurate clinical information, choose a suitable appointment, and arrive prepared. Give your team one place to organise bookings and keep patients informed.
Illustrative image. The demonstration profile below is not a real clinic.
Apollo Cradle & Specialty Care
Koramangala 4th Block, Bengaluru • Multispeciality OPD
Dr. Ananya Sharma, MD
14 yrs expPaediatrician & Neonatologist • KMC Reg #462291
English, Hindi, Kannada
From Finding You To Following Through.
A patient's experience begins before they reach reception. CareConnect brings those early steps together with predictable clarity.
Find the Right Clinic
“Is this the right clinic for me?”
Verified clinical qualifications, specialisms, transparent consultation fees (₹600 upfront), spoken languages, and accessibility specs.
Choose a Visit
“When can I visit?”
Real published schedule slots, appointment type distinction (In-person OPD / First Assessment), and designated consultation rooms.
Prepare for Arrival
“What should I bring?”
Clinic-approved instructions, report upload reminders (prior lab charts, vaccination history), building entrance and valet parking guides.
Stay Informed
“Has anything changed?”
Proactive notices: Emergency reschedules, clinic-reported queue delays (“Dr. running ~15m behind”), and verified check-in prompts.
Plan the Next Step
“What happens next?”
Follow-up booking pathways, clinic-approved post-visit advice sheet, and transparent follow-up fee structures.
Your Clinic, Clearly Introduced.
Answer the practical questions patients ask before choosing where to visit. Remove friction, reduce repetitive calls to your front desk, and set clear expectations upfront.
Mon – Sat: 8:30 AM – 8:00 PM
Sunday: 9:00 AM – 1:00 PM (Emergency only)
First Visit: ₹600 | Follow-up: ₹400
UPI (GPay/PhonePe), Cash, Debit/Credit Cards
Wheelchair ramp at Main Portico, in-house phlebotomy sample collection, registered ground-floor pharmacy counter.
Bookings Your Team Can Keep Organised
Real-time appointment coordination with built-in doctor availability rules and patient queue tracking.
4
Awaiting front desk decision18
Scheduled across 2 doctors2
Waitlist auto-alert triggered94.2%
Calculated over 30 days| Time & Token | Patient Name | Doctor & Room | Visit Type | Status | Operational Actions |
|---|---|---|---|---|---|
| 10:00 AM #TK-101 | Sunil Verma +91 98450 ••••• | Dr. Rajesh Rao (Room 2) | Hypertension Review | In-Consultation | |
| 10:30 AM #TK-102 | Priya Sundaram +91 97401 ••••• | Dr. Ananya Sharma (Room 1) | 6-Month Pediatric Vacc. | Arrived (Waiting) | |
| 11:00 AM #REQ-89 | Karthik Narayanan +91 94481 ••••• | Dr. Rajesh Rao (Room 2) | First Consultation | Requested (Unconfirmed) | |
| 11:45 AM #TK-103 | Meera Ranganathan +91 99002 ••••• | Dr. Ananya Sharma (Room 1) | Follow-up | Confirmed |
Help Patients Arrive Prepared & Keep Communication Practical
Keep communications helpful, transparent, and compliant. CareConnect provides clear notifications without invasive spam or diagnostics exposure.
Email Confirmations
Included with All SubscriptionsFull appointment details, verified clinic map links, parking directions, and intake report checklist delivered directly to the patient inbox.
SMS & WhatsApp Alerts
Optional Pay-As-You-GoReview telecom tariffs and applicable message-template requirements. Include opt-out instructions and avoid sensitive clinical details in message bodies.
Clinic-Controlled Timing
Custom Automation RulesPre-set reminders at T-24 hours with intake reminders, followed by a T-2 hours live arrival reminder to ensure minimal clinic no-shows.
Annual provider memberships
Monthly figures are equivalents only. Every paid plan is billed annually for 12 months; monthly instalments are not offered. No first-year booking commission applies.
Paid checkout is unavailable until tax treatment, gateway charges, cancellation/refund terms, and subscription start/expiry rules are approved. Renewal is manual; renewal prices are not set.
Start a provider application
Doctor and Hospital applicants can save private drafts. Applications are not reviewed or verified until an authorized provider-review service is available. Other categories are administrator-assisted.
Open provider registrationFor clinic, ambulance, laboratory, pharmacy, or home-care onboarding, contact care@docmedicano.com.
Frequently Asked Questions
Detailed clarifications on operational boundaries, commercials, and platform independence.
1. Does joining guarantee patients or appointments?
No. CareConnect is an operational workflow and appointment coordination rail, not a patient broker. We do not promise minimum patient numbers, purchase referral traffic, or guarantee clinical outcomes. The service provides patient transparency and reception coordination.
2. Can I use CareConnect without PracticeHub?
Yes, absolutely. CareConnect operates completely independently. You can keep your existing clinic management software or paper workflow. If you choose PracticeHub later, they sync natively.
3. Is every appointment confirmed immediately?
You decide. Clinics can set slots to either "Instant Confirmation" or "Request Mode". In Request Mode, appointments remain tentative until your front desk accepts them, preventing schedule overruns.
4. Can reception staff manage bookings?
Yes. CareConnect provides multi-user role-based access. Front-desk personnel can accept requests, mark check-ins, record walk-in tokens, and send delay notices without accessing doctor clinical notes.
5. Are messages included in the subscription?
Unlimited automated email notifications are included with all plans at zero charge. SMS and WhatsApp alerts are billed on transparent pay-as-you-go telecom tariffs with no hidden platform markups.
6. Can I keep my existing clinic software?
Yes. CareConnect can run on any tablet or browser alongside your current software. We also offer standard calendar and API export options so data remains synchronized.
7. Can patients book follow-up visits?
Yes. Follow-up visits can be configured with specific post-consult validity windows and transparent follow-up fee structures distinct from first-visit rates.
8. Is CareConnect the same as CarePass?
No. CarePass is a patient health membership that offers benefits across our network. CareConnect is the clinical coordination tool used by clinics to run their own independent booking operations.
9. What happens if I cancel?
You can export your complete historical booking log and patient registry in JSON or CSV formats at any time. We enforce zero data lock-in, and your clinic profile automatically reverts to the free directory tier.
Make the Next Visit Easier to Organise.
Give patients clear information and give your team a dependable booking workflow. Join hundreds of verified Indian clinics today.