Emergency? Call 108 directly. This page does not provide emergency dispatch.

Call 108

DocMedicano Services

Ground & Air Ambulance

A clear route to transport coordination.

Discuss planned patient transfers by road or air. Provider availability, clinical suitability, transport arrangements and costs must be confirmed before a transfer is accepted.

How to Arrange This ServiceContact the Team
  • Planned transfers
  • Road and air coordination
  • Costs confirmed up front
Illustrative photo of an ambulance outside a hospital in daylight.
Illustrative image. This page does not provide emergency dispatch.

What we can help coordinate

Transport options for planned transfers

Road transfers

Ask about vehicle availability for the route, the accompanying team and the equipment needed for the transfer.

Air ambulance coordination

Discuss departure and arrival locations, ground connections and the clinical team

Accompanying team

Ask which medical staff or attendants will travel with the patient, as decided by the treating team and provider.

Pickup and destination

Share the pickup city and destination hospital or city so the team can discuss feasible routes.

Check before you commit

Availability, suitability and prices are confirmed per request. No booking or payment is taken on this page.

Emergency vs planned

Know which route to use

Emergency

If someone is in immediate danger, call 108 or 112 straight away. Do not wait for an email or enquiry reply.

Planned transfer

For a scheduled move between hospitals, cities or to home care, send an enquiry so the team can discuss options with you.

Arrange your next step

  1. Contact the team with your service enquiry.
  2. Confirm the provider, availability and full cost.
  3. Review the agreed arrangements before confirming.

Useful details for your enquiry

  • Pickup city and destination hospital or city
  • Requested transfer date and an appropriate callback number
  • Whether the treating team has specified transport requirements

Please avoid sending unnecessary medical records or sensitive information in an initial email.

Email a Service EnquiryView Contact Options

The email link opens your email application. It does not submit a booking.

Questions before you arrange care

Does this page dispatch an ambulance?

No. Opening this page or sending an enquiry does not dispatch a vehicle or confirm transport.

Can I use email for an emergency?

Do not wait for an email reply in an emergency. Use the emergency-call option above.

Is ICU or air transport always available?

Availability and suitability depend on the provider, route and clinical requirements. They must be confirmed for each request.